Capitol City Insurance: Georgetown Texas Insurance Agency
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Our Staff

 Photo of Dwayne Baker YouTubeDwayne Baker


Dwayne began his insurance career with New York Life in 1994 and joined Capitol City Insurance in 1997. He became the President of Insurance Operations in 2005 and then acquired the agency in 2010. Dwayne served on the Home Builders Association of Greater Austin Board of Directors and is a member of the Texas Association of Builders. He is a board member of Young Men’s Business League. Dwayne is also past president of the Independent Insurance Agents of Austin (IIAA). He enjoys coaching his sons’ baseball and football teams. Dwayne can be reached at dwayneb@ccinsurance.com or by calling 512-343-0280.

photo of Deryl Abbe YouTubeDeryl Abbe


Deryl joined Capitol City Insurance in 2000. He specializes in insuring contractors and those in the building trades, such as electricians, plumbers, roofers, and framers. Deryl is also involved in insuring those in the dry cleaning industry. He enjoys spending time with his family, and working with Bell County 4H, Mid Tex Quarter Horse Association, Martha’s Kitchen & Shelter of Texas, Bell County Society of Crippled Children and church activities. Deryl can be contacted at deryla@ccinsurance.com or by calling 512-343-0280.

Cole Adams


Cole joined Capitol City Insurance in 2015 as a commercial insurance specialist. He is an Austin native with deep ties to the community. Cole brings spent years as a general contractor and landscape consultant and as a restaurant owner himself, has a unique understanding of the hospitality industry. Cole  focuses on restaurant & bar insurance, trade contractor insurance, as well as HOA and multi-family property insurance. He is a member of the Texas Restaurant Association, Community Associations Institute, Real Estate Council of Austin, and Building Owners and Managers Association. Cole enjoys spending time with his wife and daughter, sporting and social events and non-profit volunteering. Cole can be reached at colea@ccinsurance.com or by calling 512-343-0280.

Photo of Tim Gilmore YouTubeTim Gilmore 


Tim has been part of the CapitolCity sales team since 1993. He specializes in bulk fuel and propane distributors and is an active member of the Texas Food & Fuel Association. Tim serves the entire State of Texas and is a great asset to your fuel or propane business insurance needs. He enjoys collecting and restoring classic cars from the 60’s. Tim can be reached at timg@ccinsurance.com or by calling 512-343-0280.

Photo of James Hanks James Hanks


James Hanks joined the Capitol City Insurance team in December of 2014. He started working in the insurance industry in 2008 with Mass Mutual and Strategic Financial Group out of Houston, Texas. From there he moved into financial analysis for life settlements with Vida Capital, Inc. here in Austin.At Capitol City, James focuses his attention to life insurance, commercial real estate and contractors. While away from work James spends his time outdoors, watching Texas football, baseball or basketball games and enjoying the Austin music scene. James can be reached at jamesh@ccinsurace.com or 512-343-0280.

Photo of Joe Morales YouTubeJoe Morales


Joe leads the Capitol City Insurance Health Benefits team in advising individuals and human resource departments in choosing the best insurance to suit their needs while developing superior client relationships. Joe has earned the Certified Patient Protection and Affordable Care Act Professional designation. Joe has been a successful member of the Capitol City Insurance team since 2003. He is a member of a number of associations including the Home Builders Association of Greater Austin, the Texas Association of Builders, the Texas Recreational Vehicle Association and the Texas Association of Health Underwriters. He enjoys spending time with his family, hunting, fishing, and coaching baseball. Joe can be reached at joem@ccinsurance.com or by calling 512-343-0280.

Photo of Mark Rolland YouTubeMark Rolland, CISR


Mark joined Capitol City Insurance as a commercial insurance specialist in 2011. He attended the University of Wisconsin at Oshkosh. Mark began his property and casualty insurance career in 1973 and earned his Certified Insurance Counselor (CIC) designation in 1983. Mark co-owned an agency in Wisconsin as well as served as a Senior Vice President for the National Alliance for Insurance Education & Research, the nation’s top source for insurance agent education. He served on the Board of Directors of the Home Builders Association of Greater Austin as well as the Austin Chapter of the National Association of the Remodeling Industry (NARI). He is active in the building industry and serves as an industry spokesman. Mark is an avid sports fan, a supporter of the Austin music scene and loves traveling. Mark can be reached at markr@ccinsurance.com or 512-343-0280.

Photo of Dan Ross YouTubeDan Ross


Dan joined Capitol City Insurance Agency in 1992 and has enjoyed a distinguished career in the Austin area insurance industry. He earned his designation as a Certified Insurance Counselor (CIC) and is a licensed Risk Manager. Dan is also a past president of the Professional Insurance Agents Association.He specializes in all areas of commercial property and casualty insurance. In his spare time, Dan enjoys bass fishing, hunting and spending time with his family. You can reach Dan at danr@ccinsurance.com or by calling 512-343-0280.

 Photo of Danny Swafford YouTubeDanny Swafford


Danny joined the team at Capitol City Insurance in 2004. Danny holds a BBA from BaylorUniversity and attended the Graduate School of Banking at Southern Methodist University. He is a Texas Real Estate Broker and a member of the Austin Board of REALTORS®. Danny specializes in small business planning, recreational vehicle dealerships, restaurants, licensed trade contractors, commercial site preparation and excavation, general contractors, and home builders. Danny enjoys spending time with his family, hunting, and church youth work. He can be reached at dannys@ccinsurance.com or by calling 512-343-0280.

Photo of Lori Bennett Lori Bennett


Lori joined the Capitol City Insurance team in October of 2014. She began her insurance career in 1996 specializing in both commercial and personal lines insurance. She currently holds a Property and Casualty license. Lori enjoys swimming, traveling, and spending time with her daughters. Lori can be reached at lorib@ccinsurance.com or by calling 512-343-0280.

 Photo of Dena Anderson Dena Anderson


Dena is the Administrative Director for Capitol City Insurance. When she joined the agency in 2005, she specialized in personal lines. Dena worked as a receptionist in the Austin area for 22 years before joining the Capitol City Insurance team. Dena enjoys spending time with friends, family and her beautiful grandchildren. In her spare time, she also enjoys Sudoku books and traveling. Dena can be reached at denaa@ccinsurance.com or by calling 512-343-0280.

photo of Carol Baker YouTubeCarol Baker 


Carol is the Public Relations Director for Capitol City Insurance Agency. She has been with the agency since 2003. Carol serves on the Board of Directors for the Home Builders Association of Greater Austin, the Texas Association of Builders, and the Texas Recreational Vehicle Association. She specializes as an association liaison in the construction and recreational vehicle industries. Carol enjoys spending time with her family and traveling. She can be contacted at carolb@ccinsurance.com or by calling 512-343-0280.

Photo of Kalynn Champagne, CISR Kalynn Champagne, CISR


Kalynn has been the Accountant for Capitol City Insurance since 2007. She holds a Bachelor of Science degree in Agribusiness from Texas A & M University. Kalynn earned her Certified Insurance Service Representative (CISR) designation and is working towards her CISR Elite designation. She holds a property and casualty insurance license. She enjoys running, playing with her dogs, sports, and reading. Kalynn can be reached at kalynnc@ccinsurance.com or by calling 512-343-0280.

Photo of Susan Gross, CISR Susan Gross, CISR


Susan has been in the insurance industry since 2006 focusing on commercial casualty insurance. She earned her Certified Insurance Service Representative (CISR) designation and is licensed in property and casualty insurance. Susan joined Capitol City Insurance in 2011 and specializes in all areas of the residential construction industry. She enjoys reading, playing Bunco and spending time with friends. Susan can be reached at susang@ccinsurance.com or by calling 512-343-0280.

Photo of Teresa Lee Teresa Lee, CISR


Teresa has been with Capitol City Insurance since 2012. She has been in the insurance industry since 2002. Teresa specializes in commercial property and casualty insurance. She has earned her Certified Insurance Service Representative (CISR) and is working toward her CISR Elite designation. Teresa enjoys photography, football and spending time with her family. She can be reached at teresal@ccinsurance.com or by calling 512-343-0280.

Photo of Sheila Morrow Sheila Morrow


Sheila is the office manager for Capitol City Insurance. She has been with the agency since March of 1981. Sheila attended Texas State University and the University of Texas at Austin working toward her Tax Law degree. She is working on her Certified Insurance Service Representative (CISR) and ACSR designations. Her interests are interior design and reading. Sheila can be reached at sheilam@ccinsurance.com or by calling 512-343-0280.

Photo of Karen Paul Karen Paul


Karen joined the CapitolCity team in 2013. She is the receptionist for the agency. She has been in the insurance industry since 2012. Karen enjoys spending time with her family. She can be reached at karenp@ccinsurance.com or by calling 512-343-0280.

Photo of Nicole Porter Nicole Porter, CISR, ACSR


Nicole began her commercial insurance career in 2002 and joined the Capitol City Insurance team in 2004. She started as an account manager specializing in the fuel and oil distribution industries and later joined the team of construction industry experts.
Nicole earned her Certified Insurance Service Representative (CISR) and Accredited Customer Service Representative (ACSR) designations and is working toward her Certified Insurance Counselor (CIC) designation. She enjoys spending time her with friends and family, outdoor recreation and live music.
Nicole can be reached at nicolep@ccinsurance.com or by calling 512-343-0280.

Photo of Maria Reyna, RHU ChHC SGS Maria Reyna, RHU, ChHC, SGS


Maria joined the CapitolCity team in 2010. She manages benefits accounts and assists Joe Morales in advising individuals and human resource departments about their employee benefits programs. Maria has 7 years of experience working on the health insurance carrier side, is a Chartered HealthCare Consultant, and Small Group Specialist. She is a member of Austin Association of Health Underwriters (AAHU) and Texas Association of Health Underwriters (TAHU). Maria enjoys watching other people cook, traveling, and spending time with her family and friends.  She can be reached at mariar@ccinsurance.com or by calling 512-343-0280.

Photo of Cheree Robertson Cheree Robertson


Cheree joined the CapitolCity team in 2013. She manages personal lines for the agency. Cheree has been in the insurance industry for 20 years. She is working on her Certified Insurance Service Representative (CISR) designation. In her spare time, she enjoys spending time with her family. Cheree can be reached at chereer@ccinsurance.com or by calling 512-343-0280.

Photo of Sandy Travis CISR Sandy Travis, CISR


Sandy joined Capitol City Insurance in 2011 as an account manager. She earned her Bachelors of Science degree from TexasA & MUniversity. Sandy has experience in sales and management in the computer and rental car industries. Sandy enjoys spending time with her family and running. Sandy specializes in commercial insurance and can be reached at sandyt@ccinsurance.com or by calling 512-343-0280.

Photo of Holly Veenker Holly Veenker


Holly joined Capitol City Insurance in 2013 as an account manager. She has been in the insurance industry for 12 years. Holly earned a degree in Animal Science from OregonStateUniversity. She enjoys rodeo, traveling, boating and wakeboarding. Holly can be reached at hollyv@ccinsurance.com or by calling 512-343-0280.

Photo of Melissa Williams, CISR Melissa Williams, CISR


Melissa began her commercial insurance career in 2000 and joined the Capitol City Insurance team in 2015. She currently holds a Certified Insurance Service Representative (CISR) designation and is working to complete the Certified Insurance Counselor (CIC) designation. Melissa has experience with Artesan Contractors, Lessor’s Risk and Main Street business. She has a BA from Southeastern Louisiana University in Cultural Resource Management. Melissa enjoys visiting museums, spending time with her family, experiencing Austin and cheering for the LSU Tigers. She can be reached at melissaw@ccinsurance.com or by calling 512-343-0280.

Photo of Trudy Wolford Trudy Wolford


Trudy has been with Capitol City Insurance since 2003. She is an account manager for Dan Ross insuring clients in the building trades, convenience stores and all other small business areas for commercial liability and property coverage. Trudy has her property and casualty insurance license and is working toward her Accredited Customer Service Representative (ACSR) designation. She enjoys crafting, camping, and spending time with her family. Trudy can be reached at trudyw@ccinsurance.com or by calling 512-343-0280.

Photo of Lucy Rendon CISR Lucy Rendon, CISR


Lucy joined Capitol City Insurance in 1992. She specializes in Commercial Lines and has earned her designation as a Certified Insurance Service Representative (CISR). Lucy works with general contractors and trade contractors in the residential and commercial building industry. She enjoys spending time with her family, activities at her church and traveling. Lucy can be reached at lucyr@ccinsurance.com or by calling 512-343-0280.